Terms & Conditions

****IMPORTANT CONSUMER NOTICE****

Due to the instability of the current price of diesel fuel, there may be a price increase to your original quote. The Car Transporters will contact you first to advise you of the increased cost. Choosing this option will ensure your vehicle will be transported in a timely manner. However, you will always have the option to continue looking for a carrier at the original quoted price with the understanding that it will most likely take longer than originally anticipated. You do have the option to cancel your order without cost or obligation.

Shipping agreements may be entered into over the phone, by completing the shipping order form and faxing it into our office, or by filling in the shipping order form and emailing to our office.   By any method, shipper (hereinafter referred to as client) is representing to The Car Transporters (TCT) that client has authorization to make shipping arrangements for this vehicle.  By submitting an order online, fax or email, TCT understands client is placing an order and accepts the Terms and Conditions found here and on The Car Transporters web site.

1.      Due to changing and unpredictable market conditions, seasonal weather, traffic, mechanical difficulties and fluctuating gas prices TCT quotes are only valid for 10 days. After 10 days, please contact your Transport Specialist for an updated rate.

2.      Please notify TCT at the time of requesting a quote of the correct vehicle type (car, SUV, truck, van, etc) and whether there is anything non-stock about the vehicle (lifts, oversized tires, etc.) Vehicle type, running conditions, and alternations may affect the quoted price.

3.      TCT is an agent for the client acting to arrange for the door-to-door transportation of the vehicle(s) with a carrier, from the specified pick up location to the specified drop off destination outlined in the shipping order. We do not own trucks or physically transport the vehicle ourselves. Our services end when a carrier is assigned and the client is contacted by the carrier to arrange the pickup and delivery of the vehicle(s).

4.      If the driver of the carrier transporting the vehicle(s) feels that they cannot maneuver or operate the truck at the specified location, it is the responsibility of the client or clients’ agent (hereinafter referred to as agent) to make arrangements to meet at an alternative location.

5.      The client agrees and understands that TCT does not agree to transport the vehicle(s) on any specific carrier, by any driver, or along any specific route.

6.      TCT agrees to have the vehicle(s) described in the shipping agreement transported on or about the dates requested. However, the carrier transporting the vehicle can be subject to delays due to weather, road conditions etc. and absolutely no guarantees can be made about the pickup and delivery times and dates.

7.      Pickup and delivery dates are contingent upon carrier availability and season. All dates and times given are estimations. Carriers can be subject to delays due to weather, road conditions etc. TCT and the carrier will not be held responsible for any expenses related to a delay (car rental fees, storage fees, or any accommodation fees).

8.      If a carrier has been assigned to transport the vehicle and the client or agent cancels the order, TCT reserves the right to charge up to $75 as a cancelation or “dry run” fee.

9.      TCT must be notified should the client or agent be unavailable for pickup or deliver or if either the pickup or delivery locations change within sufficient time to notify the carrier. If a carrier is sent out and the vehicle is not available for pickup, TCT reserves the right to charge up to a $100 rescheduling fee.

10.  Deposit information is collected at the time the order is placed, but is not run until the vehicle(s) have been picked up. Deposit can be paid via PayPal, credit card, or electronic check.

11.  Offshore shipments to destinations such as Hawaii, Alaska, Puerto Rico, The Virgin Islands and Guam require payment in full at the time the order is submitted. Offshore payments can be made by the same methods listed above.

12.  TCT will not be liable for any demurrage at any port facility.

13.  Payment to the carrier is due upon delivery. Unless other payment arrangements have been made ahead of time and the carrier has agreed, payment will be made to them via cash, cashier’s check, or postal money order. Please have the funds available for them to expedite delivery process.

14.  This shipping agreement is subject to all of the Terms and Conditions of the carrier’s Bill of Lading and are incorporated herein.

15.  The carrier’s responsibility begins when the client or agent signs the Bill of Lading at the time of pickup and terminates when the client or agent signs the Bill of Lading at the time of delivery.

16.  Inoperable vehicle(s) are subject to additional charges. If the vehicle(s) is inoperative such that it cannot be driven on or off the truck under its own power, please tell us in advance so we can give you a correct quote. In the event that we are not told that a vehicle(s) is inoperative at the time of the quote; an additional fee of up to $200.00 will be added to the final amount to be collected by the carrier before the car is delivered.

17.  In the event we are not informed of the correct model and type of vehicle, including racks, extensions, oversized tires etc. which render a vehicle oversize at the time a quote is given and we discover the oversized nature at the time of pick up, an additional fee will be added to the final amount to be collected by the carrier before the vehicle can be delivered. Additionally, if the assigned carrier is unable to accommodate the oversized nature of the vehicle TCT reserves the right to charge a $75 “dry run” fee for the carrier, and the quoted price will be adjusted to reflect the correct nature of the vehicle to find a new carrier.

18.  Federal law prohibits TCT or the carrier from transporting personal goods. Therefore, no personal property shall be transported in client’s vehicle(s) that includes but is not limited to explosives, guns, ammunition, flammable products, narcotics, negotiable and legal papers, alcoholic beverages, jewelry, furs, money, live pets, live plants or any unlawful contraband. Client agrees that TCT or carrier may confiscate or dispose of said items with no remuneration. TCT and carrier will not be held responsible for delivery of personal property. If you wish to put items in the vehicle you do so at your own risk. Please check with your private insurance to determine if coverage exists.

19.  There should be an inspection performed by the carrier at both the time of pickup and delivery and a Bill of Lading completed. Client or agent should inspect the vehicle carefully with the carrier at both the time of pickup and delivery. Client or agent is responsible for proper preparation of the vehicle for transport. All loose parts, fragile or protruding accessories, low hanging spoilers, fog lights, antennas, etc. must be removed and/or properly secured. Any part that falls off in transit is client/agent’s responsibility, including damages done by said party to any and all vehicles involved.

20.  TCT will perform due diligence to insure that the assigned carrier is fully insured prior to assigning the transport. Carriers are responsible for the vehicle while the vehicle is in their possession. TCT is not responsible for any damage done to the vehicle while in the carrier's possession.

21.  All claims for damage must be taken up directly with the carrier, and if there is any damage, the liability for the damages lies solely with the carrier. TCT will assist the client by providing the necessary carrier information (name, phone numbers of particular motor carrier used for transport).

22.  Signing the Bill of Lading at destination, without notation of damage, will be evidence of satisfactory delivery of vehicle. Under no circumstances can client make a claim if no damages were noted at delivery. Client or agent is highly encouraged to check your vehicle(s) over very carefully before you sign the Bill of Lading.

23.  Should the carrier attempt to deliver the client’s vehicle(s) after proper advance notification (2 to 24 hours in advance to the phone number provided) and the client or client’s agent is 1) unavailable to receive delivery, 2) does not have the proper funds, 3) refuses delivery of the vehicle, the carrier will transport the vehicle to a nearby storage facility until the matter can be resolved. Client or the client’s agent will be responsible for any accumulated storage fees, redelivery fees, etc.

24. I/We understand and agree to pay a 45 % collection fee on any outstanding balances due that are turned over to a collection agency.

This agreement shall be construed in accordance with the laws of the State of Washington and subject to the jurisdiction of Clark County, Vancouver, Washington. Client and/or agent specifically waives any right to jurisdiction of this matter at any other location. The Car Transporters Inc. is only liable for up to the amount of the deposit paid.

Please read carefully and print out a copy for your records.

We thank you for the opportunity to serve you.

* Terms & Conditions of The Car Transporters, Inc. are the private property and work product of The Car Transporters, Inc. and may not be used, copied or distributed without express written permission.